Chandra Reka Ramachandiran, Malissa Maria Mahmud, Nazean Jomhari


Learning has changed in the 21st Century. The learning process is no longer confined to the classroom alone, but extends to a global classroom. Students now use instructional technologies to synthesize newly acquired knowledge, collaborate with peers, solve problems, and formulate correct decisions. Therefore, communication becomes a vital process to ensure that learning takes place. Although it has been shown that effective two-way communication between the instructor and the learner is important to attain sustainability in the learning environment, it is a difficult task to meet. Different learning rates and styles were identified as the core factors that led to this difficulty. Hence, the need arises to meet the demand of the 21st Century Learning via the implementation of an effective learning tool. In response to these changes, this research aims to assess the student’s performance and the association between the learner’s performance and positive communication skills. A total of 18 undergraduate students from an Institutions of Higher Education (IHE) participated in this case study. The results of the study indicated that Morfo can efficiently assess communication skills in an introductory computing course. It is also reported that the respondents were able to engage in higher-order thinking tasks such as analysis, synthesis, and evaluation via Morfo reflecting their individuality and enhancing their communication skills. Besides that, the findings also suggest that there is a significant association between the communication skills and the learner’s individual performance.


21st century learning, communication, technology, Morfo

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